Title COMPUTER USER SUPPORT SPECIALIST 1840-JM
Categories California
Reference Number 1840-JM
Job Description

COMPUTER USER SUPPORT SPECIALIST 1840-JM

McLaughlin Research Corporation’s San Diego location is actively seeking COMPUTER USER SUPPORT SPECIALIST BLS to assist personnel with computer hardware and software issues, including tracking issues, and following up with personnel on status.

 

Shall work closely with the Information System Security Officer (ISSO) on prioritizations and tasking. Tasking will also include Information Assurance support and working closely with the ISSO on task support needs.  Provide support in accordance with applicable Command and local policies and processes.

 

Tasks may include:

 

  • Inspecting equipment and prepare order sheets to prepare for delivery to users.
  • Preparing evaluations of software or hardware and recommending improvements or upgrades.
  • Answering user inquiries regarding computer software or hardware operation to resolve problems.
  • Overseeing the daily performance of computer systems.
  • Entering commands and observation system functioning to verify correct operations and detect errors.
  • Installing and performing minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Setting up equipment for employee use, installing/routing cables, installing operating systems on computer hardware, or installing appropriate software. Contactor shall ensure equipment and software are properly installed.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Monitoring consumable requirements and preparing documentation to order replacements.
  • Processing hazardous items for disposal in accordance with local and federal regulations.
  • Utilizing Government provided information, conducting research, providing recommendations and other pertinent information to Government representative, and assisting in implementing hardware and software items for existing and/or new projects.

 

Required Qualifications:

 

  • DOD Secret Clearance
  • COMP TIA Security +

 

 

Preferred Qualifications:

  • Experience working with NMCI

 

PLEASE REFERENCE JOB #1840-JM WHEN APPLYING FOR THIS POSITION

 

We offer a competitive wage and benefit package.

 

 

 

 

Background in any/all of the following is preferred:
Location CA – SAN DIEGO
EEO

Must be able to obtain and maintain a secret security clearance.

Equal Employment Opportunity Statement:

McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual’s qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws.

EEO is the Law:

Applicants and employees are protected under Federal law from discrimination. Click here to learn more.

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